Babylon and Bupa Extend Partnership to Provide Digital Health Services to All Bupa UK Health Insurance Customers | Company



Babylon (NYSE: BBLN) (“Babylon” or the “Company”) and Bupa today announced that they have extended their partnership agreement for three years to provide digital health services to 2.3 million insurance customers. Bupa’s disease in the UK.

Bupa, a leading health insurer, and Babylon have been partners since 2015, when access to the Babylon app for Bupa UK customers was launched. Since launch, there have been over 360,000 Babylon app downloads by Bupa UK Insurance customers.

Complementing Bupa’s capabilities and provider network offering, Babylon provides digital services within Bupa, including Symptom Checker, 24/7 virtual consultations and My Health. These products help users better understand their health symptoms, access relevant health information, and better understand their current and future health risks. These products are available to all UK Bupa customers.

James Sherwood, Managing Director of Healthcare Operations and Management at Bupa UK Insurance, said: “Having quick access to GP care is increasingly important for our customers to support their health and well-being. -to be on a daily basis. We have seen increasing usage of the service over the past two years, with approximately 8,000 appointments per week. We are delighted to continue working with Babylon to improve our digital services for our customers.

Dr Ali Parsa, Founder and CEO of Babylon, said: “Bupa is the UK’s leading health insurance provider, where its brand is synonymous with trust. We are delighted that Bupa continues to trust Babylon as a partner. We look forward to going further together to reimagine their clients’ healthcare experience, from responsive and episodic clinic-centric service when they are ill or in crisis to more proactive, ongoing service. and person-centered designed to keep their clients on top of their lives. their health.”

About Babylon

Babylon is one of the world’s fastest growing digital healthcare companies, whose mission is to make high quality healthcare accessible and affordable for every person on earth.

Babylon is reshaping the way people interact with their care at every step of the healthcare continuum. By shifting the model from reactive healthcare to proactive healthcare through the devices people already own, it provides continuous, lifelong care for millions of people around the world. Babylon has already shown that in environments as diverse as the developed UK or developing Rwanda, New York City or rural Missouri, for people of all ages, it is possible to accomplish its mission by leveraging of its highly scalable digital platform combined with high-quality virtual clinical operations to deliver integrated and personalized healthcare.

Founded in 2013, Babylon’s technology and clinical services support a global network of patients in 15 countries and are capable of operating in 16 languages. In 2021 alone, Babylon helped a patient every 6 seconds, with around 5.2 million AI consultations and interactions. Importantly, this has been achieved with a 93% user retention rate in our NHS GP at Hand service and 4 or 5 star ratings from over 90% of our users across all of our geographies.

Babylon is also working with governments, healthcare providers, employers and insurers around the world to provide them with a new infrastructure that any partner can use to deliver high quality healthcare at lower cost and with better outcomes. . For more information, please visit

About Bupa

Bupa’s goal is to help people live longer, healthier and happier lives and to create a better world. Health insurance is a large part of our business with Bupa UK Insurance, the UK’s leading health insurer, providing health insurance to 2.3 million people. Bupa Global is the premium health insurance arm of Bupa, serving 490,000 customers worldwide. Bupa Dental Care is the UK’s leading provider of private dentistry, providing dental services in over 480 centers across the UK and Ireland. Bupa Care Services has around 6,000 residents in 124 care homes and 10 care villages in Richmond. Bupa Health Services comprises 50 health clinics and the Cromwell Hospital in London which provides care for insured, self-paid and international patients. Bupa directly employs around 23,000 people in the UK.

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Stina Sanders

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SOURCE: Babylon

Copyright BusinessWire 2022.

PUBLISHED: 09/27/2022 03:00 / DISK: 09/27/2022 03:02

Copyright BusinessWire 2022.


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