Islamabad: Citizens of the Federal Capital on Sunday demanded relevant authorities to immediately expand the emergency department with more staff to provide proper and timely medical care to patients of the Pakistan Institute of Medical Sciences (PIMS).
According to them, the health authorities should increase the services at the accident and emergency department of the hospital to handle the maximum number of patients because a large number of patients visit the PIMS emergency room daily and face difficulties due to unavailability of adequate services.
They said only limited beds were available on wards in the emergency department, where not only were staff limited, but there was a severe shortage of drugs as well as testing equipment.
They asked to take note of the frequent absence of chief medical officers and non-compliance with the duty roster by medical and non-medical staff in the emergency department.
They said that there should be a monitoring mechanism to check whether or not service personnel are performing their duties.
Mateen Khan, a patient, alleged that senior medics mostly remained absent from their duties while only postgraduate (PG) medics, who studied there, ran the affairs of the most sensitive unit in the hospital. ‘hospital.
He added that due to limited knowledge and experience, PGs could not satisfy patients with serious medical complications.
They could not even properly treat patients with minor medical problems and mainly referred serious patients to other hospitals.
Zaheer Abbas, another patient, said that due to the unprofessional attitude of the emergency room staff, the patients faced several difficulties, especially those who were in very critical condition.
Sometimes patients in the emergency department, he said, needed an immediate response from expert doctors, but only general practitioners were there and specialist doctors could not reach the department at weather.
Another patient, Abbas Ali, called for the deployment of sufficient staff, including medical and paramedics, to emergency departments to provide better services to patients.
He said that, given the serious nature of the section, only well-trained medical and non-medical personnel familiar with standard operating procedures (SOPs) and all other procedures should be assigned to PIMS emergency services.
Imran Waseem, a patient’s brother, said that the hospital needed the latest centralized cooling system because many serious patients needed specific room temperature for wound healing and even for operations in the hospital. operating rooms, but no one was dealing with this important issue.
When contacted, a hospital official said postgraduate doctors who are fourth-year medical students with sufficient skills were properly caring for patients in emergency departments while the registrar and other doctors seniors also examined the patients.
He dispelled the impression of a shortage of drugs or staff in the accident and emergency department of the hospital and said that drugs were available in sufficient quality to meet daily needs.
He said hospital management had started training sessions with medical practitioners to improve their communication skills with patients and attendants.
He said a sufficient number of doctors were carrying out duties in the hospital’s emergency departments.