CHARLOTTE, North Carolina, February 28, 2022 /PRNewswire/ — Human resources are changing rapidly, but no other industry has faced such significant human capital management (HCM) challenges and changes as healthcare. In isolved’s 2022 survey of more than 500 HR managers, respondents in the medical and healthcare industry were more likely to say that “burnt out” employees were their organization’s biggest retention challenge – more than any other area. However, more than a third (36%) rate their company’s employee experience (EX) as average or poor, despite their staff being the most affected by the COVID-19 pandemic. In response, isolved announces isolved People Cloud™ for healthcare services, laser-focused to address critical areas such as talent acquisition, human resources and payroll, workforce management and talent management.
isolved has an extensive and lifelong footprint in the healthcare industry with over 10 years and 10% of its 145,000 employers served representing clinics, hospitals, long-term care facilities, community care and providers care for the elderly. Milestone retirement communities is one such customer, offering a range of caring and compassionate senior housing options. A complex organization serving 40 retirement communities in 11 states, Milestone selected isolved in 2021 to have a single solution for recruiting, onboarding, and payroll while eliminating manual tasks, managing complexity, improving free -service, ensuring compliance and ensuring correct permissions for its 2,200 employees. labor.
“With isolved being the HCM technology of choice for every community, we are already starting to see how People Cloud is helping us streamline the employee experience,” said Natalie Ross, executive vice president of social services at Milestone. “isolved was a great fit for Milestone Retirement Communities.”
“With isolved, there’s a customer success manager who stays with us, whether it’s a tax question, a payroll question, or a hiring question,” said David Sullivan, Director of Shared Services at Milestone. “The same person gets what they need from their co-workers, but they are our single point of contact, which is hugely instrumental in support and our success. This ease of support has been a huge added value for our selection of isolved.”
This combination of high-performance software (included in G2’s Best Software 2022 list for HR Software, based on positive customer feedback and company momentum), world-class support, and moreover, On-demand HR services, means healthcare customers can be confident they have the industry-specific technology and support they need to deliver the services their employees and patients depend on. Seventy-eight percent of healthcare HR leaders say EX is a priority at their company with the number one reason being improved retention rates.
“Existing HR technology has often lagged behind current health service needs,” said James Norwood, marketing and strategy director at isolved. “isolved addresses these new challenges with our packaged solutions for healthcare organizations. These providers shouldn’t have to sleep on recruiting and compliance or advanced scheduling. By removing these complex challenges, isolved gives organizations healthcare services the ability to focus on caring for their practice and their patients with a comprehensive workforce, engaged employees, and predictive information to plan for what’s next.”
HR organizations striving to improve EX must be data-driven and agile – to make smarter decisions faster. isolved People Cloud for Healthcare includes predictive modeling and what-if analysis to much more accurately predict the outcomes of changes such as salary increases or training opportunities. Healthcare companies also need product features like People Cloud’s Occupancy Scheduling, On-Call Shifts, Automated Rules, and other data-specific workforce management tools. .
Additionally, isolved People Cloud provides a progressive and high-performance web application design to simplify mobile access in hospitals, for community caregivers or wherever patient care is delivered, while aligning with expectations. consumer-grade modern designs. These rising expectations are one reason 73% of healthcare HR leaders say EX has become a broader business initiative.
On I’ve resolved
I’ve resolved is a leader in employee experience, providing intuitive, people-centric HCM technology. Our solutions are delivered directly or through our network of HRO partners to more than five million employees and 145,000 employers in all 50 states, who use them every day to improve performance, increase productivity and accelerate results while reducing risks. Our HCM platform, isolved People Cloud, intelligently connects and manages the employee journey across talent acquisition, HR and payroll, benefits, workforce management, and talent management functions. Regardless of industry, we help high-growth organizations employ, empower and empower their workforce by transforming the employee experience for a better today and a better tomorrow.
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